Technology Solutions

Communications Innovators has assembled an impressive portfolio of solutions to address the technology needs of Iowa’s small and medium sized businesses. We demystify technologies such as Voice over IP, Computer Telephony Integration and Convergence and replace them with easy to understand solutions that solve real business problems. These solutions afford our customers the opportunity to take advantages of these “buzzword” technologies and enjoy the following benefits:

• Improved Customer Service:
• Caller identification screen pops
• Automated inbound call routing
• Interactive Voice Response (IVR)
• Voice mail and e-mail integration


• Reduced Costs:
• Bandwidth allocation priority to critical business applications
• Integrated conference bridging
• Phone line reductions through utilization of existing data network for voice traffic
• Centralized call center/receptionist function
• Lowest cost routing for long distance
• Long distance toll avoidance


• Increased Efficiency and Control:
• Bandwidth allocation to critical business applications
• Wireless phone integration
• Integration of voice mail and e-mail
• Simplified Moves, Adds and Changes (MAC)
• Call cost tracking
• Call records

Communication Innovators offers a comprehensive suite of solutions to address your networking, telephony and bandwidth management requirements. For more information on our solutions, please give us a call. We have also provided the following links in case you would like to conduct your own research.

Avaya IP Office System

Extreme Networks

Packeteer System

Featured Solutions
Avaya's IP Office
By fully integrating your information technology and telephony networks, Avaya's IP Office solutions not only allow you to eliminate the cost of redundant infrastructures but also provide you enhanced management capabilities through digital call tracking and cost allocation capabilities.

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Packeteer Bandwidth Management
Packeteer offers the usage visibility and application control necessary to ensure your bandwidth dollars are being leveraged into superior system performance. Their solutions allow you to gain control through allocation of bandwidth to ensure your critical business applications are unimpeded by nonessential network traffic. This control translates into tangible bandwidth savings through reduced requirements and/or deferred procurements resulting in accelerated return on your investment.

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